How Daniel Silva And His Team At Vision Computer Services Helped Kimbrell Winegeart Of The Pampa Community Day Care Center Seamlessly Enter The 21st Century With Robust Technology Solutions
Company Name: Pampa Community Day Care Center
Name & Title: Kimbrell (Kim) Winegeart, Executive Director
Location: Pampa, TX
Website: Facebook.com/profile.php?id=100068493120055
Industry: Child Care & Community Support Services
Sometimes, when you’re unfamiliar with modern technology solutions, even something as simple as implementing a proper phone system, can seem overwhelming. And when you have a multi-location organization that’s been dedicated to the care and development of the local community since 1982, you can’t be worrying about whether your phones, internet, or computers are running properly. You just need them to work. This is precisely what Kimbrell (Kim) Winegeart of the Pampa Community Day Care Center was struggling with before she found her technology guardian angels with Daniel Silva and his team at Vision Computer Services.
Problem after Problem
When the Pampa Community Day Care Center decided to open a third location to better serve the needs of their local community, they faced many challenges. For one, they didn’t have an integrated phone system, meaning their employees spent much of their time fielding calls from parents trying to contact one of their other locations. “There were many times I wasn’t even sure we would get a proper phone system. I didn’t realize it was something I should have prioritized early on, and then I figured I would just call AT&T or whom ever, but that didn’t work either,” explains Kim. Beyond the phone systems, they also needed help getting a strong internet connection set up as well as certain equipment—like copiers and printers—hooked up to their existing computers. “It was a huge project and a lot needed to be done, including many things I had no idea about, so it made it difficult to get started. This is the moment I knew we needed some technology help,” says Kim.
Knowing that they needed some IT assistance and wanting to support a local organization, Kim and her team began searching for a company that could help them reach their goals. “A lady I work with had heard about Vision Computer Services, and we knew of some other companies that had used them, so I called them. We knew we had a lot of work to do to bring our systems up to meet modern technology standards, but Daniel and his team made it so seamless,” states Kim. “I was nervous about implementation, just because I didn’t want to get overwhelmed with everything all at once, but they sat down with us and made a plan to incorporate these changes in phases, which I really appreciated.”
Making Technology Dreams Come True
Although the Pampa Community Day Care Center has only been partnering with Vision Computer Services since the beginning of the summer, they’ve already made massive headway with their technology implementation plans. “The first thing we did was attack that phone system. Now, it’s all connected, so when a parent calls, they can get directed to the right location immediately,” notes Kim. “. . . [N]ext was running the internet throughout our 5,000-square-foot office space, which was, again, a massive undertaking. I remember the technician crawling around in the attic for several days positioning the drops for the internet, which I think perfectly exemplifies their dedication and level of care they provide our organization.” But it’s not just about getting these systems in place and then walking away. Daniel and his team are also committed to providing ongoing support throughout the entire process. So much so that they’ve even created “cheat sheets” for Kim so she can just look something up when she needs to remind herself how to do it. And, of course, if that doesn’t work, she can rest assured knowing they’re only one call away.
There’s one other thing that truly blew Kim away during this technology implementation process that she says made her technology dreams come true. “As a medium-sized organization with 31 employees serving hundreds of families each month, we have a large room dedicated solely to training. I was going to settle with getting a big TV and having to remote in, but what I really wanted—and I thought was only possible in my wildest dreams—was a smart board,” says Kim. “I mentioned this to Daniel and his team, not expecting much to come of it, until they contacted me soon after to let me know that a display manufacturer was changing models and had their existing professional displays for a significant discount. I immediately said 'Yes!' and now we have a brand-new 75-inch smart board that they helped us get for 65% off! I was absolutely floored but also so pleased because it’s the perfect solution for training, and sometimes we even let the kids play some games on it.”
Overall, it’s clear that Vision Computer Services helped take Pampa Community Day Care Center from stressed to streamlined in a mere matter of months.
“I was shocked at how seamlessly they implemented these solutions that increased our efficiency 10-fold. Now, I don’t come into the office worried about whether things are going to work. I just know that they are. And this has resulted in such a big weight being lifted off my shoulders, it’s almost hard to describe.”
“If you’re a business owner facing what feels like an insurmountable mountain of technology needs, I would say don’t hesitate to contact Daniel at Vision Computer Services. It costs nothing to have a consultation and to see where your needs are and how they can help you.”
Ultimately, by Daniel Silva and his team at Vision Computer Services taking the technology piece off her plate, Kim and her team are now free to continue serving their local community with their multitude of programs, which includes daycare (with a focus on educational instruction), food and resource distribution, and pre- and post-natal support, among several others. And if you’re looking for a premium IT firm that will not only provide robust technology support but go above and beyond in their efforts to streamline your business, you need to contact Daniel Silva and his team at Vision Computer Services today!
