The 3 Biggest Problems Texas and Oklahoma
CEOs Have With Most IT Firms
If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don’t need us to tell you how frustrating that is.
Our research shows that most successful Texas and Oklahoma CEOs have 3 big problems when dealing with most IT support companies. See if you agree…
Problem #1: You Have Constant Technical Problems.
Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.
Problem #2: They Don’t Understand How Critically Important Your Time Is.
If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.
You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.
Problem #3: Poor Communication And Service.
From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.
Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.
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For Your Next Computer Crisis
As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.
There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.
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"Vision Computer Services modernized our IT, giving us the confidence to focus on business—and even take a vacation!"
Before partnering with Vision Computer Services, we struggled with outdated technology, security risks, and unreliable systems that disrupted our operations. One of our biggest challenges was not having local IT support—we needed a team that could respond quickly and understand the unique needs of our business. Daniel Silva and his team stepped in, modernized our phone systems, secured our network, and ensured a seamless transition—all with minimal downtime. Their proactive approach has given us confidence in our technology, allowing us to work more efficiently and even take well-deserved vacations without worrying about IT issues. With Vision Computer Services, we finally have a reliable, local IT partner we can trust to keep our business running smoothly. Their expertise and dedication have truly made a difference, and I highly recommend them to any business looking for dependable IT support.
Leon Roberts
PresidentCRL Pump and Supply
Borger / Pampa, TX
“Proactive, Responsive, and Continuous Support. Vision Computer Services is a Game Changer!”
Our previous IT was very unresponsive. Vision Computer Services is a game changer, our last IT person was hit, and miss didn’t always know what to do and would spend all day trying to figure it out. We’ve never had that problem with VCS. They are super knowledgeable and quick at resolving issues, They’re amazing!!!
Our business used to be on a break-fix model initially with Vision Computer Services and only called when something broke. Since being a VCS client, we moved to a managed services model where proactive, reactive, and continuous IT support is provided. The result has been faster service because if VCS was busy with managed clients we would have to wait, now we are prioritized over the break fix model. Best thing we ever did.
Being in a different city than Vision Computer Services offices, support (both remote and onsite) was our main concern. We are very satisfied with the remote services. I know if we require onsite help VCS is very prompt to meet our needs.
What has been our experience since partnering with Vision Computer Services? Beyond what we could have imagined, they are so quick and accurate every time.
When asked if we would recommend Vision Computer Services to other businesses/organizations the answer is simple. Absolutely! At first, I thought it was a little expensive, but it is well worth the money. The time you save due to their expertise makes all the difference.
Elia Smith
Executive DirectorCare Net Pregnancy Center
Borger, TX
